
Ethical wildlife experiences: How to find responsibly-managed animal encounters
We explore how to enjoy animal encounters in a way that doesn’t negatively impact the wild world
The sound was like rumbling thunder, except that it wasn’t coming from the sky. Thousands of hooves were gathering pace against the dusty earth, kicking up a haze in their wake. It was the end of August and the herds of wildebeest, zebra and antelope were on the move in search of food, traversing between the plains of the Masai Mara in Kenya and the Serengeti in Tanzania.
This twice-annual crossing, known as the ‘Great Migration’, is thought to be the largest herd movement in the world. And here we were, my safari guide, my husband and I, waiting patiently on the bank of the Mara River, hoping to catch a glimpse of it.
What struck me as odd was that there wasn’t another safari truck in sight. We were in the Masai Mara National Reserve – a popular safari destination – and yet there wasn’t another human to be seen. My Maasai guide, who had studied the behaviour of wildebeests, had spotted signs that suggested they were ready to migrate. Under his instruction, we arrived before daybreak and parked on a high verge overlooking the river. Three hours later, the sound of hooves neared and each of us felt our excitement rising.
According to the World Travel and Tourism Council, nature-based tourism generates US$600 billion per year globally. Animals are big business. As a result, there is a common expectation that nature is always available. So, it was no surprise when the inevitable hordes of safari trucks appeared alongside us after a while, as other, lesser-experienced guides realised the river crossing was taking place. They, literally, couldn’t afford to miss it.
Long after the migration was underway, vehicle after vehicle came skidding onto the riverbank – almost racing each other for a prime position next to the crossing. We watched in horror as some of the trucks cut across the path of the wildebeest, forcing the already-nervous herd to retreat onto the grasslands.
Unfortunately, this isn’t an uncommon occurrence in popular safari destinations – particularly when sightings of megafauna are advertised by operators as if guaranteed. This can leave guides under great pressure to attend every sighting or get disturbingly close to the animals to achieve that Instagram-worthy snap. It also typically leads to the crowding, and even chasing, of animals in popular wildlife areas. In turn, this can mean changes to animal behaviour or the degradation of habitats; it can even force wildlife to abandon the safety of their territory out of fear.
Thanks to our experienced guide, who used the knowledge of his homeland to deliver a memorable experience while making sure our presence didn’t ever disturb or alter the pathway of the wildlife, I witnessed countless herds cross the Mara River from a safe distance. The same can’t be said for those who raced in without any consideration for the animals.
In fact, the irresponsible behaviour of those operators brought the Great Migration to a halt that morning. It is for this reason that booking with a trained guide from a responsible and reputable wildlife operator is crucial, wherever you are in the world. It’s also why travellers should never put pressure on guides to deliver a sighting, or ask them to move nearer to the wildlife than is advisable – no matter how much we might want that close-up photograph.
5 top tips for choosing a responsible wildlife operator
1. Stay in the wild

Sadly, there are still businesses around the world that put animals at risk. Some still use the ethical-sounding label of ‘sanctuary’ or ‘orphanage’. From elephant centres, marine wildlife swims and even the feeding of animals, what might seem animal-friendly on the surface can often turn out to be exploitative or harmful to wildlife. Before you book, have a look through pictures shared on the operator website or review platforms such as Google. A big red flag is if animals are used for interactive or entertainment purposes, showing off behaviours that aren’t natural – including meeting humans. Other indications of unethical operations are if the animals are restrained with chains or controlled by whips or sticks – see if you can spot these in the pictures. Feeding, bathing and ‘walking with’ activities might seem harmless, however each animal would have been trained, often through pain or starvation, to behave as ordered during such interactions.
Remember, genuinely reputable wildlife sanctuaries will be places of rehabilitation. In fact, truly ethical wildlife tourism means watching animals in their natural environment. Or if they are unable to remain in the wild, in well-managed sanctuaries where they are free to roam, feed and rest in the most natural manner.
2. Book tours led by experts

You can’t go wrong with wildlife experiences that are led by experts who have studied a specific environment or animal. Such information-based tours are rewarding because they teach you about the wildlife, its behaviour and physiology. In such cases, you have the opportunity to fully understand what you are witnessing – rather than simply get close enough for a good photograph. Local tours or operator partners, who take pride in their community and surrounding environment, are typically great at putting experts at the front and centre of their tours. For example, whale, dolphin and seal encounters guided by marine biologists offer unbeatable knowledge about oceanic habitats and the tremendous detail in how marine creatures function underwater. While on land, naturalists who have studied and spent time around a particular species will be able to share invaluable knowledge about behaviour, surrounding environments and the threats the animals face. Operator who invest in expert guides will proudly state this on its website because they, too, know how special that experience is.
3. Opt for a small group experience

An organisation that has genuine care for wildlife and habitats will put the animal’s safety first. Small group tours are ideal for this because they create less disturbance, are more manageable and less impacting. In some tourist hotspots, you’ll find wildlife operators that pack people into safari trucks and boats – purely to make as much profit from each tour as possible. However, these encounters are often stressful for the wildlife, not to mention uncomfortable and sometimes even, forced. Small group tours to lesser-visited regions tend to experience the most special encounters, because the wildlife remains safe, undisturbed and comfortable. In fact, the animal might not even realise there are several pairs of eyes on it. These subtle, less invasive experiences are the healthiest for any wildlife. As a result, choosing to support the smaller businesses that understand the value in keeping wildlife safe is often the most rewarding.
4. Check the operator’s policy

Most companies worth their salt will be proud to outline how they manage wildlife operations, often displaying a manifesto on safe wildlife watching their websites. Regulations such as keeping a safe distance from the animals, a slow approach and minimising time with in the vicinity to avoid stress, are usually great indications that the operator takes their role seriously. Some wildlife encounters, such as chimpanzee tracking in Uganda’s Kibale National Park, require a special pre-booked permit, allowing numbers of visitors to be limited. Greenwashing is, unfortunately, still common with wildlife tour operators but the key to spotting this is in the detail. If the operator mentions specific distances and strict regulations, the chances are they are genuine. However, general statements about caring for wildlife and being eco-friendly are not an indication of real concern. Having no wildlife safety policy is also an indication that perhaps this outfit isn’t taking their role in safeguarding the animals seriously. If you’re still unsure, email or call the operator with further questions.
5. Ask the right questions

Asking confident and genuine questions will show operators that you care about how your wildlife experience is conducted. And if they haven’t improved their practices, this could be the incentive to do. Remember customers can encourage positive change by asking questions and gently suggesting what they hope to experience. Here are a few key questions to ask before you book:
How do you ensure the wildlife aren’t disturbed by our presence? Are there any safety measures put in place to safeguard the wildlife? Will I have a guide who has expertise in speaking about this region, environment or species? Where can I leave a review after the tour?
Case studies: Ethical wildlife experiences
The ethical operator: Whale Watch Kaikōura, New Zealand
This long-running boat-tour operator has been taking visitors to see the resident sperm whales off the east coast of the South Island since 1987. The company, owned and run by the Indigenous Ngāti Kuri people of Kaikōura, seek out whales using hydrophone technology, while its boat skippers are trained to approach these creatures within safe distances. Often, fur seals and dusky dolphins can be spotted too. Importantly, tours follow the New Zealand Department of Conservation’s regulations for the protection of marine mammals, ensuring the conservation of marine life is a priority for everyone involved. whalewatch.co.nz
The ethical safari: The Safari Series, Kenya
Set away from Kenya’s crowded wildlife hotspots, this family-run safari camp in the northern Lolldaiga Hills is centred around Maasai-led game drives, guided hikes and photography experiences. Profits go towards local conservation projects and invasive species control – including the removal of the ubiquitous prickly pear bush from local farmlands and wildlife areas. The in-house community uplift scheme has led to 100% of its staff being hired from within 16km of the camp, ensuring the surrounding villages not only benefit from safari tourism but see first-hand the value of protecting wildlife and the ecosystem. safari-series.com